Delivery of your AISA anti-aging treatments
Fast and secure shipping of your premium nutraceuticals and cosmeceuticals throughout Europe and worldwide.
Packaging that matches our exceptional care
Track your order step by step
Complete transparency throughout the process, from validation to acceptance
Order confirmed
You will immediately receive a confirmation email with your order number and a summary of your purchase.
Preparation (24H)
Our order pickers carefully pack your products in premium packaging that ensures they are kept in optimal condition.
Shipping
Your package has been handed over to the carrier. You will receive an email with your tracking number so you can track its progress in real time.
In transit
Track your package in real time using the tracking link. You can view every step of its journey.
Delivered to your door
Receive your AISA package. Discover your premium anti-aging skincare products and begin your beauty ritual.
Frequently asked questions
For mainland France, allow 3 to 5 business days for standard delivery (free for orders over €200) or 24 to 48 hours for express delivery (€9.90).
International orders are delivered within 5 to 10 days depending on the destination.
Yes, absolutely. As soon as your order is shipped, you will receive an email with your tracking number.
This link allows you to view the location of your package and its estimated delivery time in real time.
Yes, we ship throughout the European Union, Switzerland, the United Kingdom, and the rest of the world.
Customs fees are included for EU countries. For other destinations, please contact our customer service department for a personalized quote.
Our serums, brume, and sensitive products are packaged in special containers with thermal protection.
During the summer months, we use insulated packaging to ensure optimal preservation of the active ingredients.
All our packages are insured. If your order does not arrive within the expected delivery time or arrives damaged, please contact our customer service department immediately at support@aisa-care.com or on 01 78 40 04 38.
We will arrange for a replacement or refund as soon as possible.
If your order has not yet been shipped (status «in preparation»), you can change the address by contacting our customer service within 24 hours of placing the order.
Once the package has been shipped, unfortunately it is no longer possible to change the address.
Customer service
Opening hours
Address
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