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Our team is available to answer any questions you may have about our products, your order, or our treatment protocols.
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Guaranteed response within 48 business hours.
4, rue Pierre Fontaine - 91058 Évry-Courcouronnes
Customer service hours
Frequently asked questions
Our team responds to all requests within 48H business hours (Monday through Friday).
For emergencies, we recommend that you call us directly.
As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can also contact us with your order number.
Yes, our team of specialists is available to guide you toward products suited to your profile and needs. Please specify this in the subject line of your message.
Select «Returns/Refunds» in the contact form or go directly to our dedicated page to find out about the complete 4-step procedure.
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